“We are delighted with the fit out of our new offices. Fraser Saunders and his team from Ibex did an excellent job, working to a demanding and tight programme. Their attention to detail, follow through and client commitment resulted in the successful delivery of an outstanding office environment for us from which we can operate.”

Andrea Keatinge, Client Director

Project: Levels 8 & 9 Cardinal Place, Victoria, SW1
Quality
quality1.jpg

Ibex have founded its reputation by consistently delivering high quality installations, achieved by adopting a philosophy built on proven management systems and procedures which are focused on delivering project quality, zero defects and complete client satisfaction. Our quality management system is registered and approved under ISO9001:2000. We call it the "10 Keys Approach".


Every project is subjected to our own internal Quality Audit, a rigorous procedure that provides detailed benchmarking for the performance of the company, individuals and our supply chain. This process is managed by our Quality Manager and his team.

The most telling audit is that provided by the client and their level of satisfaction. We take a proactive approach to obtaining feedback and conduct post contract interviews where our performance is scored and client satisfaction measured.

Ibex – Quality Driven.